Warning! During the holidays, delivery times may increase. We advise you to make all orders in advance. Made to order. Double adjustable wall lamp Pride&Joy. Hand made product designed out of metal and wood. The wood base: 24 * 12 * 2 cm. (9,44 * 4,72 * 0,78 inch) The metal base: 5 * 12 * 21 cm (1,96 * 4,72 * 8,26 inch) The wall lamp is attached to the wall with dowels. We can do the another color of wood and metal base. The end finish of wooden base can vary with each lamp as it pretty much depends on texture and appearance of wooden piece that we use on day. We can't guarantee exact color shade or texture of the wood. Cleaning: Use a clean dry soft cloth to remove any dust! No water! Power cord, Plug & Bulb: Our power cords fit standards worldwide 100v-240v and we use EU plugs for all our lamps initially. A standard plug adapter is required for customers from the UK, USA & Canada. Also we can make to order all our lamps with American, Canada and UK style plugs/adapter (choose the option when ordering). Originally our lamps include bulb E27 or E14 with a voltage of 220V. For USA and Canada markets - choose option without bulb (if you would prefer to buy bulb yourself locally) or we can make custom order with 110v bulb. Use only the Bulbs that work with dimmer. (Edison vintage bulb or other dimming bulb) PAYMANT: I accept PayPal. If you don't have a PayPal account, just choose "pay by credit card" on the PayPal page. If you want to make bank transfer or send money by TransferWise or if you are resident of Ukraine please choose "OTHER" option of payment to complete your order and I'll will send you the all information for the transfer. Shipping I will ship your order in 2-3 business days when I receive payment. Delivery time takes anywhere 1-3 weeks. You can track your parcel with the following link: http://ukrposhta.ua/en/vidslidkuvati-forma-poshuku Please, find Tracking Number in your purchase invoice. Any customs/duty if at all in your country shall be borne by the buyer. Returns, Exchanges and Refunds: - We don't accept exchanges as all items are made to order. But please contact me if you have any problems with your order. - Custom made and personalised orders, items on sale can't be returned unless they arrive damaged or defective and you fulfil conditions described bellow for returns of damaged or defective items - Returns of damaged or defective items are accepted only if you fulfil following conditions: 1. You've checked the integrity of the items upon receipt of the parcel 2. In case there is a visible damage to the parcel or to the items inside you mustn't not accept it and send it back with courier straight away or leave it at your local post office in case you are picking it up yourself. The courier/post office should make notice of the damage and send it back to us. We don't send the pre paid return shipping labels to you. The full refund will be issued after we receive the item back. 3. If you accept parcel unchecked and discover damages after we won't be able to process your return and issue the refund. - If your package was lost in transition and tracking information proves it we will issue you full refund for this item or send you a replacement (which will take additional time to produce and ship it) depending on option you would prefer. Thank you for understanding. Additional policies and FAQs: Real colors may slightly differ from their appearance on your display, as it depends on your monitor settings. In case you require any further information about the item, please, feel free to contact us any time.